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These terms set out what you agree to when you open and use your 950kbat account, including how transactions are handled through Nagad, Rocket, and Bank Transfer. Access and eligibility depend on your local law and the eligible regions we serve — please read these terms carefully before you proceed.
By accessing 950kbat and placing any transaction — whether through Nagad, Rocket, or Bank Transfer — you confirm that you have read and accepted these terms in full. These terms constitute the whole agreement between you and us for the purpose of your account activity. We may update them from time to time; when we do, we will post the revised version on this page and the new terms take effect as soon as they are published. Continued use of your account after any update means you accept the revised terms. If any clause in these terms is found to be unenforceable under applicable law, the remaining clauses stay in force. Eligibility to hold an account and conduct transactions depends entirely on your local law and the eligible regions we support — we do not make any representation about legal access in jurisdictions outside our covered regions. Your account wallet, your transaction records, and your support history are all governed by these terms. Where a conflict arises between a promotional notice and these terms, these terms take precedence. For any clause you are uncertain about, you can raise a question directly through our published support channels before continuing.
Nagad transactions processed through your account are subject to these terms and to Nagad's own service conditions.
Rocket transfers made via your account wallet fall within the scope of these terms for all dispute and correction purposes.
Bank Transfer records held in your account history are governed here; eligibility depends on local law and supported regions.
Understanding exactly where these terms apply helps you know your rights and our obligations. These terms cover your account access, the transactions you initiate, the content you interact with on the site, and how support requests are handled. They do not govern the internal policies of third-party payment services you connect to your account, nor the rules of any game studio whose titles appear in the lobby. Each of those parties operates under its own terms, which exist alongside ours.
These terms apply in full to opening, operating, suspending, and closing your 950kbat account. Actions taken inside your account — login, password changes, wallet management — are governed here.
All deposits and withdrawals initiated through Nagad, Rocket, or Bank Transfer via your account are within this policy's scope. Dispute and correction procedures described in these terms apply to those transaction records.
Game titles available in the lobby, promotional notices, and published support routes are covered by these terms to the extent that 950kbat controls them. Content accuracy is maintained on a reasonable-efforts basis.
Payment processors, game studios such as Pragmatic Play, PlayStar, Microgaming, and CQ9, and any linked external service operate under their own separate terms. We are not liable for obligations created by those third parties.
These terms give you concrete paths to act on your account — not just obligations but practical choices you can exercise at any time. Your transaction history, including Nagad, Rocket, and Bank Transfer records, is visible inside your signed-in account area; you can review each entry and raise a correction request if something does not match what you authorised. Account details such as your registered contact information can be updated through the account settings page — follow the fields and verification steps shown there. If you have a question about how a specific clause applies to your situation, you can send it to our support team through the published contact routes on this page. We aim to acknowledge every submitted question and work through it with you. These rights exist regardless of how long you have held your account or what your recent activity has been.
Open your signed-in account area and navigate to the transaction history section to see every Nagad, Rocket, and Bank Transfer entry with its date, amount, and status as recorded.
Go to account settings and follow the fields shown there to update your registered name, contact number, or wallet reference. Verification steps shown on that page apply.
If a clause is unclear, submit your question via our live chat or email support route. Reference the specific clause and your account ID so the support team can respond with the right context.
You can request account closure at any time by contacting support through the published route. Outstanding transaction records will remain accessible to you for the period specified in our data retention notice.
If you need to raise a terms-related question, dispute a transaction record, or request a change to your account details, use the contact routes below. These are the channels published on the site — we do not operate any unlisted or informal route for terms queries. Each channel connects you directly to the support team responsible for account and policy matters.
Open the live chat widget from any page while signed into your account. Describe the terms clause or transaction record in question and include your account ID for faster handling.
Send your query to our published support email address. Include the relevant clause reference, your account details, and any transaction ID from your Nagad, Rocket, or Bank Transfer record.
The account help section accessible from your signed-in dashboard lists common terms-related actions, including how to flag a disputed entry and how to request a formal review of a decision.
Knowing how we manage your information and these terms helps you make informed choices about your account. We hold your account data — including transaction records for Nagad, Rocket, and Bank Transfer activity — for the period required by applicable law and our operational obligations. We use cookies to keep your session active and to remember your account preferences; you can manage cookie settings through your browser. Account security is your shared responsibility: keep your login credentials private and notify support immediately if you suspect unauthorised access. When these terms change, we publish the updated version on this page before it takes effect. If you want to know what specific data we hold on your account, or if you need to request a correction, contact us through the published support routes.
Transaction records and account data are retained for the period required by applicable law. You can request a summary of the data we hold by contacting support through the published channel.
We use cookies to maintain your logged-in session and store your account preferences. Cookie settings can be adjusted in your browser at any time without affecting your ability to access the site.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your authorisation, contact live chat immediately so we can review the activity log.
Revised terms are published on this page before they take effect. Continuing to use your account after an update is posted means you have accepted the new version of these terms.
These are the questions we hear most often from account holders about how these terms work in practice. If your question is not covered here, reach out through live chat or email support with your account ID and the specific clause you need clarified.
These terms apply from the moment you open your account and continue for as long as your account remains active. If terms are updated, the new version takes effect as soon as it is published on this page — your continued use confirms acceptance.
Access and eligibility depend entirely on your local law and the eligible regions we support. We do not make claims about legal access in all jurisdictions. Check the applicable rules in your region before using your account.
Open your signed-in account area, locate the transaction in your history, and note the transaction ID, date, and amount. Then contact support via live chat or email with those details so the team can review the record against the payment log.
After account closure, we retain your transaction records and account data for the period required by applicable law and our internal obligations. You can request a summary of that retained data by contacting support through the published route.
Yes. Game studios including Pragmatic Play, PlayStar, Microgaming, and CQ9 operate under their own separate terms for the titles they supply. These terms govern your account relationship with us; each studio's terms govern game mechanics and content separately.
Go to your account settings page while signed in and follow the fields and verification steps shown there to update your contact number, wallet reference, or other registered details. If the update option is not visible, contact support directly with your account ID.