950kbat Privacy Policy: How We Handle Your Information
950kbat collects only the account and transaction data needed to run your wallet, process Nagad, Rocket and Bank Transfer activity, and connect you with support. This policy explains what we hold, why we hold it, and the steps you can take to review or correct it. Access to this platform depends on your local law and eligible regions.
Account data clarity
Nagad, Rocket, Bank Transfer context
Support contact routes published
Your review rights explained
POLICY POSTURE
What Data We Collect and Why
When you open an account, we collect the registration details you submit — name, contact information and the account credentials you set. Once you use the platform, we also record transaction data linked to your payment method, whether that is Nagad, Rocket or Bank Transfer. This record is what lets you verify a deposit or withdrawal against the confirmation your mobile wallet sends. We collect device and browser session data to keep your login secure and to surface the account pages you need quickly on mobile. We do not sell your personal data to third parties for marketing purposes. Data shared with payment processors — including the mobile money networks handling your Nagad or Rocket transfers — is shared only to complete the transaction you initiated. We keep records for the period required to resolve account queries and meet any obligations that apply in your eligible region. How long we retain specific data types is shown in the retention section of this policy. If you have questions about a specific data point, our support route is the direct path to raise it.
Nagad
Transaction records tied to your Nagad transfers are logged in your account history. You can view them after login under your wallet activity section.
Rocket
Rocket payment confirmations are matched to your account deposit log. We hold these records to help resolve any query you raise with support.
Bank Transfer
Bank Transfer entries are recorded with reference numbers visible in your transaction history. These are the records we use when you contact support about a pending entry.
POLICY COVERAGE
Where This Policy Applies and What It Covers
This policy covers the data 950kbat processes directly through your account. It does not extend to services or sites we do not operate. Third-party payment networks, external links and any service outside this domain follow their own separate policies. Whether this policy applies to you depends on your local law and the eligible regions this platform serves.
Account Access
Login credentials, session tokens and device identifiers used when you access your 950kbat account fall within this policy. We manage these to keep your account secure.
Transactions
Deposit and withdrawal records processed through Nagad, Rocket or Bank Transfer are covered here. These records exist in your account history and are available when you contact support.
Site Content
Browsing behaviour within this site — pages viewed, game lobby navigation, time on page — is logged for session security and service improvement. This data is held under this policy.
Third-Party Services
External payment networks, mobile wallet providers and any linked site outside 950kbat operate under their own privacy terms. We do not control or take responsibility for those policies.
MEMBER ACTIONS
Steps You Can Take Under This Policy
You have practical options available to you as an account holder. First, you can review the transaction records in your account at any time after login — your Nagad, Rocket and Bank Transfer history is there in the wallet section. If a detail in your account profile is incorrect, you can update it directly through the account settings page; fields that cannot be self-edited require a support request. Second, if you believe data we hold about you is inaccurate or incomplete, raise the question through our support route and we will check the record. Third, if you want to know specifically what data we hold linked to your account, submit a request via the contact method listed in the support section of this policy. We aim to acknowledge data queries and route them to the right review step. Response timelines depend on the nature of the request and your eligible region. We do not make commitments about specific processing times, but every request is logged and tracked.
Review Your Records
Log in and open your wallet activity section. Nagad, Rocket and Bank Transfer entries are listed there with dates and reference details you can check against your own confirmation.
Correct Account Details
Most profile fields can be updated in account settings after login. For fields locked to your original registration, submit a correction request through support with the relevant details.
Raise a Data Question
If something in your account record looks wrong, contact support directly. Include your account reference and the specific entry in question so we can locate and check the correct record.
Request Data Information
To ask what personal data we hold linked to your account, use the support contact route in this policy. We will confirm receipt and route the request to the appropriate review step.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this privacy policy, a data record in your account, or how your Nagad, Rocket or Bank Transfer information is held, the routes below are the ones to use. We do not publish support hours or response-time commitments here because those details are shown on the published support page, not in this policy document. Use the route that matches your question type.
Live Chat
Open the chat widget from any page on the site. Use this for account record questions, transaction queries or anything related to how your data is shown in your wallet history.
Email Support
Send a written request to the support email address published on the contact page. Include your account reference and a clear description of the data question you are raising.
Account Help Page
The account help section covers data access steps, record correction paths and how to submit a formal privacy request. Start there before contacting support directly.
DATA HANDLING
How 950kbat Manages Your Data Securely
Account security and data handling are not separate concerns for us — they are part of the same service. Your login session uses standard encryption in transit. Cookies are used to maintain your session state and remember your account preferences across visits; you can manage cookie settings through your browser. We do not use cookies to build advertising profiles or share browsing data with ad networks. Transaction data linked to Nagad, Rocket and Bank Transfer is retained for the period needed to service account queries and meet any applicable regional obligations. If you request changes to your data, we log the request and confirm the outcome. All of this applies subject to the laws and eligible regions that govern your use of the platform.
Session Security
Your account session is encrypted in transit. We use session tokens, not persistent login, so your account does not stay open after you close the browser or app window.
Cookie Use
Cookies on this site are used for session management and account preference storage only. We do not use them to serve third-party advertising or to track you across other sites.
Data Retention
We keep account and transaction records for the period required to resolve queries and meet regional obligations. Retention periods for specific data types are set by the requirements of your eligible region.
Change Requests
Any request to correct or remove data linked to your account is logged when received. We confirm the outcome of each request through the same contact route you used to submit it.
POLICY QUESTIONS
Common Questions About This Privacy Policy
These are the questions we get most often about how your data is handled, what rights you have, and how to reach us if something needs to be corrected or explained.
What personal data does 950kbat hold about my account?
We hold your registration details, login credentials, device session data and the transaction records linked to your Nagad, Rocket or Bank Transfer activity. You can see your transaction history after login in your wallet section.
Can I see the Nagad or Rocket records you hold for my deposits?
Yes. After login, open your wallet activity section to view the deposit and withdrawal entries linked to your account. Each entry shows the payment method, date and reference. If something looks wrong, contact support with the reference number.
How do I correct information in my account that is wrong?
Most account fields can be updated in account settings after you log in. Fields tied to your original registration that cannot be self-edited require a support request. Submit the correction with your account reference and the correct detail.
Does 950kbat share my data with third parties?
We share data only where it is needed to complete a transaction — for example, passing payment details to Nagad or Rocket to process a transfer you initiated. We do not sell account data or share it with advertisers.
How long do you keep my account and payment records?
Retention periods depend on the nature of the data and the obligations that apply in your eligible region. Transaction records linked to Nagad, Rocket and Bank Transfer are kept for long enough to resolve account queries and meet regional requirements.
Does this privacy policy apply to me wherever I am in Bangladesh?
Access to 950kbat and the application of this policy depend on your local law and eligible regions. We cannot confirm eligibility for all locations. Check the terms page or contact support to understand what applies in your specific situation.
How do I submit a formal request about my data?
Use the email support route published on the contact page. Include your account reference and a clear description of what you are asking — a record review, a correction or a data information request. We log every submission and confirm receipt.
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