App / Mobile
Your 950kbat account wallet connects directly to Nagad, Rocket and Bank Transfer — the payment routes we have configured for Bangladesh. Every deposit and withdrawal you make is recorded in your account history, and our support team is reachable whenever a transaction needs a second look.
Adding funds to your 950kbat wallet starts from the cashier section inside your signed-in account. We support Nagad, Rocket and Bank Transfer as the active deposit routes for Bangladesh. Once you open the deposit screen, you will see the exact fields and minimum amounts that apply to your account at that moment — follow those instructions as shown rather than any external figure. After the transfer is confirmed on your wallet side, the balance update appears in your account.
Log in and navigate to the deposit section inside your account area. The cashier tab is visible on both mobile and desktop.
Select Nagad, Rocket or Bank Transfer from the options shown. Only routes active for your account region will appear.
Type the amount within the limits displayed on screen and confirm the transfer through your chosen wallet or bank.
Once the payment completes on your wallet side, your 950kbat balance updates. Keep the transaction reference until the credit shows.
Withdrawals from your 950kbat account are handled through the same cashier area where you deposit. We route payouts to Nagad, Rocket and Bank Transfer depending on which method is linked and verified on your account. Open the withdrawal section, choose the destination, and enter the amount you want to move — the screen will show the limits and any conditions attached to your account at that point. A withdrawal request is logged immediately in your account history with a pending status. That status updates as the request moves through our processing queue.
Go to the cashier section and select withdrawal. Your available balance and any applicable conditions appear on this screen.
Pick Nagad, Rocket or Bank Transfer. Only methods verified against your account will be available for selection.
Input the withdrawal amount within the limits shown and submit. The request is logged with a reference number immediately.
Check your account history for the status update. If pending remains unchanged beyond the timeframe shown, contact support with your reference.
Your 950kbat account may display verification prompts at certain points — usually before a first withdrawal or when account details are updated. The prompts are shown directly inside your account area, and each one tells you exactly what information or confirmation is needed at that step. We do not list a fixed set of documents here because the fields shown to you depend on your account status at the time. Follow only the instructions visible in your account — do not send information through any channel we have not asked for.
Verification steps are shown inside your account area. Each prompt tells you what is needed — follow only those fields, not external instructions.
The name on your Nagad, Rocket or Bank Transfer account should match the details registered with 950kbat to avoid delays.
Only submit information through the channels and fields we explicitly request. Unsolicited documents sent via other routes cannot be processed or secured.
If a verification step does not clear after you complete it, reach support through the published help route and quote your account number.
The payment routes below are the ones we have configured for Bangladesh accounts on 950kbat. Each method appears in the cashier when it is active for your account region. Availability can depend on local conditions and your account status, so always check the cashier screen for the options shown to you directly. Bank Transfer works for both deposits and withdrawals where the account details are verified.
Mobile wallet deposit and withdrawal route. Enter your Nagad number in the cashier and complete the transfer from your wallet.
Rocket mobile banking is available for both sending funds in and requesting a payout back to your Rocket account.
Direct bank-to-bank route for accounts with verified bank details. Check the cashier for the information to transfer to.
Every deposit and withdrawal on your 950kbat account generates a transaction record with a reference number, a timestamp and a status label. When you make a Nagad or Rocket transfer, your wallet also shows a confirmation with its own reference. Matching these two references is the quickest way to confirm a transaction completed on both sides. If there is a gap between what your wallet shows and what your account history shows, the reference numbers from both sides are what support will need.
Both your wallet app and your 950kbat account history display a transaction reference. Note both when you complete a transfer — they are the primary proof of a completed payment.
Account history shows statuses such as pending, processing and completed. A status that stays on pending longer than the cashier screen indicates should be escalated to support with the reference number.
Your transaction history can be filtered by payment method and date range. Use the Nagad or Rocket filter to locate a specific transfer without scrolling through unrelated records.
Keep your wallet confirmation screenshot until the account shows completed. If a dispute arises, this screenshot alongside the account reference is the evidence support will rely on.
Keeping your 950kbat account secure is a shared responsibility. We maintain controls on our side, and there are straightforward steps on your side that significantly reduce the risk of an account issue. Always access the account through the domain you registered with — do not follow links in unsolicited messages claiming to be from us. If you receive a message asking for your login details or wallet PIN, do not respond; our support team will never ask for your password.
Access your account only through 950kbat. Verify the address bar before entering login details. Phishing pages often copy site visuals but use a different domain.
Verification prompts inside your account protect both sides of a withdrawal. Complete them as shown; do not share the information with anyone outside the account process.
Your Nagad, Rocket or bank account should be registered in your own name and accessible only to you. Shared or borrowed wallet numbers can cause verification blocks on withdrawals.
For any banking concern — delayed credit, pending withdrawal, unrecognised transaction — use the support route published on 950kbat. Quote your account ID and transaction reference.
The questions below cover what our Bangladesh account holders ask most often about deposits, withdrawals, verification and transaction records. If your question is not answered here, the support route on 950kbat is the direct path to a resolution — have your account ID and any relevant transaction reference ready before you reach out.
Nagad, Rocket and Bank Transfer are the active deposit routes for Bangladesh accounts. Open the cashier in your account to see which methods are available for your region and account status at the time you log in.
Check your account history after completing the Nagad transfer. The record will show a status of pending or completed. If it stays pending beyond the window shown on the deposit screen, contact support with both the wallet reference and your account ID.
A pending status that extends beyond the timeframe shown in the cashier should be raised with support. Do not submit a second withdrawal request for the same amount — quote your original transaction reference number when you contact the support team.
Verification prompts appear inside your account area when they are required — usually before a first withdrawal or after an account update. Follow only the fields shown in your account; the exact requirements depend on your account status at that time.
The minimum amounts for both deposits and withdrawals are displayed on the cashier screen at the time you make a transaction. We do not publish a fixed figure here because limits shown to you depend on your account and the selected payment method.
Take a screenshot of the wallet confirmation showing the reference number and timestamp. Then contact support through the published help route on 950kbat, quoting both the wallet reference and your account number so the team can locate the transaction.